Private Policy2018-05-24T22:51:54+00:00

Private Policy

If you wish to disable cookies, please read the Cookie Policy below.

This privacy notice explains how personal information is collected and used.

By providing personal information, you consent to the use of it in accordance with the conditions of this notice. In keeping with data protection legislation, personal information will not be kept longer than necessary.

This notice may be updated from time to time.

If you have any questions about this privacy notice, please email info@ImproveYourAccent.co.uk or use the contact form.

Personal information may be collected in the following ways:

Personal information given directly

Examples include:

– Enquiring about Improve Your Accent in person, through the website, via email, through the post, via social media, via text (including WhatsApp and other messaging apps) or by telephone.

– Purchasing the Online Course or lessons.

– Signing up to a mailing list.

Personal information given indirectly

When you engage with Improve Your Accent’s social media accounts, personal information may be obtained through your use of platforms such as Facebook, Twitter, Instagram or LinkedIn, depending on your settings or the privacy notices of these social media and messaging services. To change your settings, please refer to their privacy notices which will tell you how to do this.

When you visit the Improve Your Accent website or social media pages

When you visit the Improve Your Accent website, general information is gathered about how you use it, as well as information about the type of device you are using to access them (e.g. phone, tablet, PC). This data helps to create a better online experience for you; for example, make it easier for you to find what you’re looking for or fix elements that make the website difficult to use.

Cookies (text files that a web browser stores on your device which track, save and store information, and may or may not expire when you close your browser) to understand how you interact with the website and help improve how it works. See the Cookie Policy below for more information.

Relevant personal information is collected via the website contact form or provided by you via email or other means. This may include (but isn’t limited to) your name, native language/accent, and contact details.

When purchasing a product from the website (such as private lessons or the online course), payment and transaction data will be collected. The website ensures that payments are always made securely via https:// and Stripe.

During lessons, audio recordings may be made of you speaking. You may provide personal information during these recordings, however these recordings will never be given or sold to any third-party with your explicit consent.

Personal information is used to provide support for services you have requested and to process orders of products or services (e.g. online course or lessons).

Personal information is also used for administrative purposes (such as accounting) or to inform you of any updates/changes to services or policies.

If you explicitly consent to opt-in to the mailing list, then personal information will be used to contact you.

If you would prefer that your personal information is not used in this way – or you want to change how you hear from Improve Your Accent, then please email info@ImproveYourAccent.co.uk or use the contact form.

Personal information is retained for as long as reasonably necessary for the relevant activity, as well as for any legal or regulatory requirement.

What are cookies?

Cookies are small files either saved to the user’s computer hard drive or that expire when you close your browser. They track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience.

When you visit Improve Your Accent, data is collected from your device (e.g. computer, smart phone or tablet) through the use of cookies. They are used to improve your experience of the website.

Can I disable cookies?

You can block or delete cookies, but note that this may affect your experience of using the website.

The settings you change only apply to the device on which you change them. If you would like to opt out of cookies on all your devices, you should change the settings on each device individually.

Most browsers will allow you to:

  • See what cookies you’ve got and delete them on an individual basis
  • Block third party cookies
  • Block all cookies from being set
  • Delete all cookies when you close your browser

If you block cookies completely, many websites will not work properly and some functionality on these websites will not work at all. When you delete all cookies your preferences will be lost.

These links (accurate as of May 2018) will take you to instructions of how to switch cookies off for each browser:

Google Chrome

Firefox

Safari

Safari iOS

Android

Internet Explorer

Data protection legislation allows you to request a copy of the personal information relating to you which is kept by ImproveYourAccent. You can also let ImproveYourAccent know if your contact details have changed or you would like to be removed from the mailing list.

Please email info@ImproveYourAccent.co.uk or use the contact form.

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